Shortly after Facebook Places launched I started the process of claiming a location for a business.
I received an email yesterday from Facebook letting me know the Place page request had been approved and how it could be updated. One thing the email didn’t mention, nor was it mentioned on the Place page, was how to merge the Place page with an existing standard brand page.
The business in question only has one location and per previous Facebook documentation would have been a good candidate for the merge option. I became curious and replied to the email previously sent by Facebook; here’s what I asked,
“How can I merge the Place page with our existing brand page?”
And guess what? They responded. Here’s the message I received.
“Unfortunately, the functionality you are requesting is not currently available. We will keep your suggestion in mind as we continue to improve the site. Let me know if you have any further questions.”
Given that response I’m not remotely confused. Facebook has stated that the two types of pages could potentially be merged, but the email message you just read states the functionality isn’t available.
Hmm…
