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Social Media and Awareness

by Ryan Shell on January 18, 2010

I have a long time friend that lives in Charlotte, NC, and we don’t talk nearly as much as we’d both probably like. She recently had a baby, which has understandably taken up a significant amount of her time, and we haven’t talked in seven or eight months.

She sent me an email late last week to figure out a time we could chat, and given that I’m pretty busy during the day, and she’s busy with the baby at night, our schedules don’t exactly sync up. After I told her I couldn’t talk (on the phone) until around 9 pm that night she sent me the follow email.

“9pm? Seriously?  Do you ever sleep?!?!  From my social media (Twitter/FB) stalking, here’s what I know about you right now…

  1. You’re trying to eat healthier (no fries…how in the world do you do that?)
  2. You’re skating again
  3. You had some big shindig with Kay Hagan yesterday (do tell…)
  4. You still do HOA stuff **I think**
  5. You’re the busiest person I know

Are you a glutton for punishment or do you just love bouncing around like a ping pong ball all of the time?  Do you ever just sit on the couch and watch TV or nap?”

This works in reverse as well. Through Facebook I’ve been kept up-to-date with things going on in her life, and I also know that the new baby hasn’t stopped her from shopping more than she probably should. After reading the email I couldn’t help but laugh a bit and appreciate the reach of social media.

The awareness that Facebook (and other social tools) can create is very important for businesses to remember. While your friends/fans might not comment (friend above hardly ever leaves me a comment) on everything you post, it’s likely they are seeing the information you’re putting out there.

Feel free to connect with me on Twitter and Facebook. Subscribe to the blog via RSS or click here to have new posts sent directly to your Inbox.

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I find myself talking to businesses, politicians and other groups about social media, and it’s still somewhat like a shiny new gadget that everyone wants to play with.

It’s made up of different tools that can be used in a variety of ways… and everyone wants in on the action.

The problem is, not all aspects of social media are a good fit for every organization.

You have to decide what works for you, and make sure you don’t jump headfirst in the wrong direction simply because it’s the “cool” thing to do.

Feel free to connect with me on Twitter and Facebook. Subscribe to the blog via RSS or click here to have new posts sent directly to your Inbox.

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Coke Prepares it’s Larges Social Media Project Ever

November 18, 2009

Share According to a recent Advertising Age article Coke is, “ gearing up for its largest social-media project ever, one that will test its own internal flexibility and force a number of its global markets into the digital and social-media space.” That’s exciting stuff – it’s almost like the nerd version of a kid in [...]

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Is Social Media Helping Local Businesses? Panel Discussion Tomorrow.

November 16, 2009

Share The Linking Greensboro panel titled, “Local Business & Social Media: Is it Working?” is being held at Studio B at 7:30 tomorrow night. These are just a few of the questions that the panel will cover during tomorrow’s event, What social networking site do you update frequently? What social networking site do you update [...]

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Social Media Presents New Competition to Local Businesses

November 10, 2009

Share Social networks can be great for businesses that are proactively trying to reach consumers, but pose added competition for those that chose not to take part. Allow me to provide a first hand experience.  I’m in the midst of planning my annual post Christmas vacation and haven’t decided where I’m going to go, but [...]

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“Social Media May be Dangerous” – My CU Times Response

November 3, 2009

Share Credit Union Times recently published an op-ed titled, “Embracing Social Media May Be Dangerous for Your Members.” The article came across as a scare tactic and I felt it could potentially misguide folks that are new to social media. That being said, I submitted a response op-ed and it has been published in this [...]

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Giving Guidance Online is Crucial – Moses Cone Example

October 14, 2009

Share Taking part in social media is one thing, but how you promote your involvement is another. Last night I found myself taking a look at a few different hospital Web sites; one of which was Moses Cone, a large hospital in my hometown of Greensboro, NC. This is what you see when you first [...]

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Social Media – You Still Need a Strategic Plan

September 18, 2009

Share I took part in a “social media round table” Monday night and the attendees were employees of a mixture of different credit unions. And no, we didn’t actually sit at a round table, or any other table for that matter. The co-presenter was @cuwarrior, someone that I consider to be an “outside the box” type [...]

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Negative Comments in the World of Social Media

April 23, 2009

Share If you work for an organization that is utilizing or could possibly utilize social media, please pay attention to this post. Okay, let’s come to a quick agreement. Social media is still new to a lot of people and the rules of engagement and moderation will continue to evolve. Agree? Good. I stumbled on [...]

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