Comments on: How to Handle Negative Facebook Page Comments http://ryanshell.com/how-to-handle-negative-facebook-page-comments/ Marketing, public relations, social media... and a little of this and that. Fri, 03 Sep 2010 14:07:44 -0700 hourly 1 http://wordpress.org/?v=3.0.1 By: Facebook: One Way Conversation | RyanShell.com http://ryanshell.com/how-to-handle-negative-facebook-page-comments/comment-page-1/#comment-949 Facebook: One Way Conversation | RyanShell.com Mon, 12 Apr 2010 18:40:33 +0000 http://ryanshell.com/?p=1292#comment-949 [...] Related articles: Facebook Moderation: Tools that Moderate… and then Some How to Handle Negative Facebook Comments [...] [...] Related articles: Facebook Moderation: Tools that Moderate… and then Some How to Handle Negative Facebook Comments [...]

]]> By: Brian Haugen http://ryanshell.com/how-to-handle-negative-facebook-page-comments/comment-page-1/#comment-704 Brian Haugen Tue, 16 Mar 2010 14:48:15 +0000 http://ryanshell.com/?p=1292#comment-704 Here's a blog post I published a few days ago that is another good example of a credit union doing a good job responding to comments on their Facebook page. The most interesting one is the conversation regarding the rewards debit card. http://priorityresults.com/blog/social-media-content-a-great-facebook-example/ Here’s a blog post I published a few days ago that is another good example of a credit union doing a good job responding to comments on their Facebook page. The most interesting one is the conversation regarding the rewards debit card. http://priorityresults.com/blog/social-media-content-a-great-facebook-example/

]]> By: CU Water Cooler » Blog Archive » CU Water Cooler – 2/22 http://ryanshell.com/how-to-handle-negative-facebook-page-comments/comment-page-1/#comment-631 CU Water Cooler » Blog Archive » CU Water Cooler – 2/22 Mon, 22 Feb 2010 12:59:35 +0000 http://ryanshell.com/?p=1292#comment-631 [...] • How to Handle Negative Facebook Page Comments | Ryan Shell.com [...] [...] • How to Handle Negative Facebook Page Comments | Ryan Shell.com [...]

]]> By: Sarah Haas http://ryanshell.com/how-to-handle-negative-facebook-page-comments/comment-page-1/#comment-629 Sarah Haas Fri, 19 Feb 2010 18:27:15 +0000 http://ryanshell.com/?p=1292#comment-629 Great post! It's great that your followers stuck up for the company but I agree it is important to address the negativity yourself. I recently followed such a comment debate on Penn State University's Facebook page and wrote the following blog article on how they handled it. http://sustainyourbrain.wordpress.com/2010/02/11/what-a-snowstorm-taught-me-about-crisis-management/ Great post! It’s great that your followers stuck up for the company but I agree it is important to address the negativity yourself. I recently followed such a comment debate on Penn State University’s Facebook page and wrote the following blog article on how they handled it.

http://sustainyourbrain.wordpress.com/2010/02/11/what-a-snowstorm-taught-me-about-crisis-management/

]]>